Note: This Privacy Policy is for the website BTRHomeAppraisals.com.

BTR Consulting, LLC (hereinafter “We”) believes strongly in providing Users notice of how We collect and use data, including personal information, collected from this Web Site. Therefore, We have adopted this Privacy Statement to which Users should refer to understand how We collect and use data.

We are committed to protecting the personal information of our customers. Because your use of our services and website and any of its web pages indicates your acceptance of this Privacy Policy, we ask that you please review it carefully. We may change our Privacy Policy at any time by posting revisions to this website. Our Privacy Policy shall be applicable to any person or entity who directly or indirectly, themselves or through an agent or representative, inputs information into or on our website, and is applicable to all information input into or on our website. Terms defined in our Terms and Conditions of Use, also linked to our website, shall have the same meaning in our Privacy Policy.

WHAT PERSONAL INFORMATION DO WE COLLECT?

It is important that we collect accurate personal information to provide better service to you. We obtain information from your visits to and registration on our website, from orders and requests for our services, physical inspections of property when an appraisal is conducted, and in conversations and other communications with you or your agents or representatives. Specifically, we may obtain information such as your name, address, email address, phone number and other contact information, as well as credit card numbers and expiration dates, from orders and other forms you submit to us, or from other communications with you. We do not generally obtain your credit history. We also employ “cookies” to collect information about you and other users and the use of our website. “Cookies” are small computer files that we transfer to your computer’s hard drive that allow us to know how often you visit our website, and the activities you conduct while on our website. Our use of cookies is not used to record any of your personally identifiable information while on our website. We may obtain information such as your Internet service provider, your computer’s operating system and Web browser, your Web site use and your product and service preferences from your visits to Web sites. We may ask you to provide demographic information, so we can provide a more useful personalized experience to you.

HOW DO WE USE YOUR INFORMATION?

We use your personal information to provide the services you or your agent or representative has requested us to perform. We request information from you to process any request from you, including any order, other request for services or other purchase. Some information is used for billing purposes and to fill your orders. If we have trouble processing an order, contact information may be used to contact you or your agent, such as a bank, other financial institution, or others who represent you or make requests on your behalf.

We may use a third party intermediary to manage credit card or other payment processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing.

We also use collected information to setup or improve our website, and we may use collected information to contact you for a variety of reasons, including, without limitation obtaining information from you regarding your use of our website and ways we can improve our website, and to send information to you regarding us, and our services, and to better understand our services. We use information in ways we determine most appropriate. We do not, however, share e-mail or other addresses with third parties, except in connection with providing the services you request. Also, we will not sell or rent personal identification information to anyone and we will not disclose any collected information to others in ways different from what is disclosed in this statement.

We use IP addresses to analyze trends, administer our website, track your use, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. We may disclose personal information when required or permitted by applicable law, judicial process or in court proceedings.

WHAT PERSONAL INFORMATION IS SHARED WITH OTHERS?

We share your personal information with our employees, agents, and independent contractors who provide services you request or which are requested on your behalf. We also may share information about current and former customers with governmental agencies or third parties as required or permitted by law. We may share aggregated demographic information with professionals who construct and modify our website, and who assist us in developing our business. Aggregated data is not linked to any personal information that can identify any individual person, and parties using such aggregated data are not allowed to use personally identifiable information except for the purposes of providing these services.

HOW DO WE PROTECT THE PERSONAL INFORMATION ABOUT YOU?

We use physical, electronic and procedural safeguards to protect the information we collect about you. We instruct our employees as to the confidential handling of information we collect. Employees who violate these confidentiality requirements may be subject to disciplinary action. Of course, you are responsible for maintaining the confidentiality and security of your passwords and user identification information. The information we maintain about you should be accurate and complete to assist us in providing services to you. If you see information in our reports to you or elsewhere which suggests that our information is incomplete or inaccurate, please phone us at 281-402-1920 so that we can update this information.

We encourage you to be aware when you leave our Web Site and to read the privacy statements of each and every site that collects personally identifiable information. Please be aware that we are not responsible for the privacy practices of such other site. This privacy statement applies solely to information collected by this Web Site.

WHAT INFORMATION DO WE SHARE ABOUT FORMER CUSTOMERS?

We do not share information about our former customers except in response to subpoenas, discovery requests or for other legal reasons. If your personally identifiable information changes, or if you no longer desire our services, we will endeavor to provide a way to safely store, correct, update or remove that your personal data provided to us.